+385 51 312 280
Mediteran Adria d.o.o., Janka Polić Kamova 83, 51000 Rijeka, Hrvatska
Mon - Fri 08:00 - 16:00

Terms of payment and insurance


Means of payment:
a) cash for domestic payments - bank payment slip, e-banking
b) bank transfer from abroad
c) credit card - American Express, MasterCard, Maestro, Visa, Diners

PAYMENT OPTIONS:

a) Payment of the entire amount

Applies for last minute bookings, excursions and rent-a-car, and bookings received 15 days prior to the date of arrival, as well as the lighthouse and villa reservations received 30 days prior to arrival.

b) Payment of 50% of the total amount to confirm reservation within 3 working days (unless otherwise stated)
You are required to pay the remaining 50% of the amount no later than:
-14 Days prior to arrival for bookings of hotel accommodation, private accommodation, cruises
-30 Days before the arrival of the lighthouse reservation, villa

IMPORTANT: This Quotation is valid for 3 days (unless otherwise stated)
. Please be advised that this quotation is based on current currency exchange rates and may change due to rate fluctuation. Depending on the prevailing exchange rate at the time of final payment the price may increase or decrease accordingly. If you wish to protect yourself against an increase in price you have the option of making the full payment at the time of confirmation. This is a quotation only and all services are subject to availability.

Final payment due to: 3 days after the quotation is received (unless otherwise stated).
 
Cancellation policy: For cancellation of hotel accommodation, private accommodation and cruises bookings, MedAdria charges 30% for cancellations up to 7 days before the arrival, and 100% for cancellation after this deadline or no show.
For cancellation of lighthouses and villas, MedAdria charges 30% for cancellations up to 15 days before the arrival, and 100% for cancellation after this deadline or no show.
 
Tour documents: Invoice specification will be sent on receipt of deposit. Final tour documents including day-by-day itinerary, provider information and vouchers are sent after the final payment has been received.

Visas: Please ensure that your passport is valid for 6 months from return date. For current visa information and application forms please refer to the following website: http://www.mfa.hr/MVP.asp?pcpid=1615


Travel Insurance terms and conditions:

Mediteran Adria d.o.o. in cooperation with Generali Croatia d.o. can offer to
our clients travel insurance in case of accident during your trip in Croatia
and travel cancellation insurance.


You can download terms and conditions  here. ( PDF, 210 KB )

Payment details:
Credit card payments are authorized and protected by WebPay payment gateway, a service provided by Webteh company from Zagreb, Croatia.

All payments will be effected in Croatian currency. The amount your credit card account will be charged for is obtained through the conversion of the price in Euro into Croatian kuna according to the current exchange rate of the Croatian National bank. When charging your credit card, the same amount is converted into your local currency according to the exchange rate of credit card associations. As a result of this conversion there is a possibility of a slight difference from the original price stated in our web site.
 
CREDIT CARDS INFORMATION:

You can pay for the selected services with following credit cards:


              
 

American Express:




MasterCard:
MasterCard® SecureCode™



MasterCard: MasterCard® SecureCode™


MasterCard® SecureCode™ is a new service from MasterCard and your card issuer that provides added protection when you buy online.
There is no need to get a new MasterCard or Maestro® card. You choose your own personal MasterCard SecureCode and it is never shared with any merchant. A private code means added protection against unauthorized use of your credit or debit card when you shop online.
Every time you pay online with your MasterCard or Maestro card, a box pops up from your card issuer asking you for your personal SecureCode, just like the bank does at the ATM. In seconds, your card issuer confirms it's you and allows your purchase to be completed.

To find out more about MasterCard SecureCode go to www.mastercardsecurecode.com.
Visa: Verified by Visa is a new service that lets you shop online with added confidence.

Through a simple checkout process, Verified by Visa confirms your identity when you make purchases at participaring online stores. It's convenient and it works with your existing Visa card. Plus, Verified by Visa is a snap to use. You register your card just once, and create your own password. Then, when you make purchases at participating online stores, a Verified by Visa window will appear. Simply enter your password and click submit. Your identity is verified and the purchase is secure.
To activate Verified by Visa in your Visa card, or to learn more, contact the financial institution that issued your Visa card.


Click www.visaeu.com for more information


INFORMATION PROTECTION AND CREDIT CARD PURCHASE SECURITYSTATEMENT

Confidentiality of your information is protected and secured by using SSL encryption.
Pages for web payment are secured by using Secure Socket Layer (SSL) protocol with
128-bit data encryption. SSL encryption is a data coding procedure for prevention of
unauthorized access during data transfer.

This enables a secure data transfer and prevents unauthorized data access during
communication between user and Webteh WebPay Payment Gateway and vice versa.

Webteh WebPay Payment Gateway and financial institutions exchange data by using
their virtual private network (VPN) which is also protected from unauthorized access.
Webteh is PCI DSS Level 1 certified payment service provider.

Credit card numbers are not stored by Merchant and are not available to unauthorized
personnel.

Information protection and credit card payment security is guaranteed by the SSL security certificates,
issued by GeoTrust, Equifax Secure Global eBusiness CA-1, Equifax Secure Inc..




PRIVACY STATEMENT:
All payments will be effected in Croatian currency. The amount your credit card account will be charged for is obtained through the conversion of the price in Euro into Croatian kuna according to the current exchange rate of the Croatian National bank. When charging your credit card, the same amount is converted into your local currency according to the exchange rate of credit card associations. As a result of this conversion there is a possibility of a slight difference from the original
price stated in our web site.

At the moment it is possible to select only Croatian kuna as payment currency.

This site uses ClickTale web analytics service. ClickTale may record mouse clicks, mouse movements, scrolling activity as well as any text you type in this website. ClickTale does not collect personally identifiable information that you do not voluntarily enter in this website. ClickTale does not track your browsing habits across web sites which do not use ClickTale services. For more information see Privacy Policy for Information Collected by the ClickTale Web Analytics Service. We are using the information collected by ClickTale service to

improve our website design and our reservation system.
You can choose to disable the Service at http://www.clicktale.net/disable.html.

 
 
COMPANY INFO
 
MEDITERAN ADRIA d.o.o.
Riva boduli 1, 51000 Rijeka, Croatia
Tax number: 2361663
e-mail address: info@medadria.com
 tel/fax: +385 51 312023